Dahlia Tuber FAQ

General Questions

Useful information about how to place your order and our guidelines.

Steps for storing tubers before planting.

Information regarding how to grow and propagate your dahlias.

Information about potential disease on your tubers.

After you have reviewed the information below, if you still have questions or concerns with your order please use the link to fill out a tuber support ticket. We will respond within 3-5 business days.

General Questions

Placing your Tuber Order

For a complete informational guide to growing, head to the shop to purchase our Dahlia Guide.

Some quantities are limited and will sell out quickly. Items in your cart are not reserved until you complete the checkout process and receive an email with your order confirmation and order number (please remember to check your spam folder). If an item disappears from your cart or becomes unavailable, another customer has completed their purchase and the item is now sold out. This is a functionality of Shopify that we are unable to change.

Once your order has been confirmed, we are unable to modify your order. If you would like to purchase more tubers, please place a separate order, which will be shipped separately. Shipping charges cannot be combined.

 

THE TUBERS

Want to know more about the letters in our descriptions online? Check out this website for more information on how dahlias are classified. If it's a new variety or hasn't been vetted by the American Dahlia Society to become an official variety yet, it may not be listed.

Our team sorts and divides the tubers through the winter, which are stored in sawdust and kept at a consistent 38ºF once they’ve been divided. All tubers are sold as single tubers, though in some cases we will send out 2 or more tubers in a small clump if they weren't able to be separated with the crown intact. 

In the spring, each tuber is packed by hand and given one more quality check before it goes in the mail. Tubers will be shipped dormant.

On occasion, we’ll discover a certain variety didn’t produce good tubers or the tubers didn’t store well over the winter. In the event we don’t have a variety you ordered, we will substitute with a dahlia tuber of equal or greater value, with similar characteristics or color when possible.

 
 

SHIPPING

Tubers will be shipped Spring 2024. We will begin packing Early orders at the end of February and will continue processing orders through April. During shipping times, we are constantly monitoring the forecast for extreme weather conditions and will adjust our plans accordingly.
Tubers are packaged by variety in bags and shipped in a cardboard box or padded envelope. Storage medium is not included, so your order will need to be unpacked and moved to proper storage upon arrival if you are not planting right away. 

Each package includes a dahlia tuber care sheet with more instructions on how to handle your tubers after arrival.

Due to the volume of orders we receive, we are not able to hold, delay, or change your order. If you plan to be out of town when we are shipping, please make sure you have a plan for someone to receive your package(s) for you.


EARLY SHIPPING vs. REGULAR

Early shipping is designed for growers in southern climates or for growers who are looking to propagate. If you are planning to plant yours in April or later, we recommend going with regular shipping.

Early shipping is limited to ensure our team has enough time to divide what is needed. If you would like your tubers shipped between late Feb-mid March, add the item titled Early Shipping to your cart. The $15 fee covers the additional cost for heat packs, insulation, and the expedited shipping required for your order to be shipped in winter weather conditions. Early shipping cannot be added after your order is processed.

You will receive a shipping notification along with your tracking information when your order has been picked up by the carrier.

PICKUP
 Orders can also be picked up Thursday, April 25th, Friday April 26th, and Saturday, April 27th during Farmstand hours. This is the only time dahlia tuber orders will be available for pickup. If you won't be able to make it that weekend, do not choose this option. To select the farm pickup option, use the code: LOCALPICKUP at checkout.


DELIVERY
Local delivery in and around Columbus is available for $15 or free with your purchase over $75. When you are select this option, know that you are helping us provide more hours for our seasonal drivers.
 

OUR GUARANTEE

We guarantee our tubers are true to name and have at least one viable eye. If you have any tubers that fail to produce an eye, we will either send you a replacement tuber or issue a merchandise credit for the purchase price of the tuber. Tax, handling, and shipping charges are nonrefundable.
In the event we don’t have a variety you ordered, we will substitute with a dahlia tuber of equal or greater value, with similar characteristics or color when possible.

 

 

Tubers come in all shapes and sizes, but all of these will produce beautiful plants!